Page 21 - Stanbic Bank IR 2024
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STANBIC BANK BOTSWANA LIMITED | Integrated Report 2024 19





                                                                                 The Bank prioritises safeguarding the
                                 Our employees are the key drivers of            assets of our clients, shareholders, and
                                 our client-centric culture. As a                other stakeholders under our custody.
                                 people-centred organization, we take            As such, we adhere to comprehensive
                                 pride in being human at heart and               Risk and Conduct and Operational
                                 recognize the pivotal role our                  Excellence frameworks, which are
                     The         employees play in our success. Their   Executing   integral to our six strategic value
                  Heartbeat      capabilities are essential to our   with        drivers alongside clients, employees,
                    of Our       strategic execution, and we are   Excellence    financial outcome, and sustainability.
                    Brand        committed to continuously growing               We uphold strict principles of integrity
                                 and empowering our people, while
                                 adapting to our strategic goals and the         and ethics, ensuring that prudence and
                                 evolving needs of our clients. In 2023,   discipline are exercised in our daily operations, with a strong
                we underwent an organizational redesign, and I am pleased to   focus on operational excellence. These principles have enabled
                report that a year later, we have achieved our objective. Our   us to maintain a robust control environment free of unethical
                operational structures have proven fit for purpose and are   behaviour, as evidenced by our improved cost to income (CTI)
                aligned with the Bank’s future growth aspirations. Additionally,   ratio, credit loss ratio (CLR) and well-managed compliance
                we have integrated the necessary skills and competencies   environment.
                required to lead in a highly competitive industry.
                                                                In accordance with regulatory developments, we have
                Several key developments have been implemented to enhance   successfully implemented the requirements of the Data
                the employee value proposition as part of our ongoing effort to   Protection Act, 2023. We assure our clients that the privacy of
                make Stanbic an employer that prioritizes staff welfare and goes   their data is of utmost importance to us.
                the extra mile to ensure their needs are well taken care of. The
                positive trend in employee engagement survey results affirms   At Stanbic Bank, we uphold the highest standards of corporate
                that our people feel engaged and valued for their contributions.  governance, operating within a structured framework aligned
                                                                with King IV principles and regulatory guidelines. We will continue
                We remain committed to attracting, retaining, and nurturing our   to enhance our governance framework, ensuring transparency
                talent. A standout example of our investment in talent was the   and accountability at all levels of the organisation.
                2024 Graduate Development Programme, which welcomed ten
                bright minds from diverse backgrounds. This talent intervention   As a reflection of our strong financial health and prudent risk
                reinforced our dedication to addressing youth unemployment in   management, the Bank maintained a Capital Adequacy Ratio
                Botswana. Our strong focus on people has been validated by the   (CAR) of 17.73%, well above the regulatory threshold.
                Standard Bank Group award for the best employer in Africa and
                our ranking among the top 20 Employers worldwide, testament      Since our inception as an operating
                to our robust people-driven culture across the Group by Forbes in   entity in Botswana, our journey has
                2024.                                                            been characterized by a synergy of
                                                                                 business success and sustainable
                At Stanbic we are also committed to building a diverse, equitable,   development. We recognize that our
                and inclusive environment where every individual feels valued,   future prosperity is intrinsically tied to
                respected, and empowered. Our belief is that diversity   Growth  sustainable progress, and that our
                strengthens our organization, drives innovation, and contributes   commercial fundamentals will remain
                to our overall success. We prioritise fostering an inclusive culture   on a   robust if the foundation they are built
                that supports the empowerment of women, people with   Sustainable   upon is well-maintained. This
                disabilities, and all under-represented groups. Noteworthy   Path  philosophy has earned us recognition
                outcomes include the accelerated development of women in
                senior leadership positions, achieving 57% representation in the   as the Best Bank for ESG 2024 by
                country leadership structure and an additional 45% in bank-wide   Euromoney. Our sustainability
                senior leadership, up from 31% in 2021.         framework serves as this foundation, striving to minimize risks
                                                                and maximize positive impacts on our stakeholders, including
                                                                communities, clients, and the country.
                                                                This Report offers an overview of our efforts to pursue growth on
                                                                a sustainable path, highlighting some of the significant
                Profit for the year before taxes                achievements made during the year under review. To align with
                P950 million                                    best practices, we have committed to the United Nation’s Global
                                                                Compact (UNGC) communication on progress reporting. This
                2023: P661 million                              commitment allows us to adhere to international best standards,
                                                                strive for excellence, and learn from leading global businesses.
                                                                Additionally, we have aligned our reporting with Global Reporting
                                                                Initiative (GRI) standards. By adopting these two frameworks, we
                Cost-to-Income Ratio                            aim to use a common sustainability language understood by all
                                                                and ensure our practices meet the highest standards available.
                49.1%                                           This approach helps us minimize risks in our business
                2023: 52.8%                                     operations.
                                                                In our pursuit of maximizing positive impact, we initiated several
                                                                groundbreaking projects and transactions, some of which are
                Capital Adequacy Ratio                          market firsts in design and impact. Throughout the year, we
                                                                facilitated one of the first sustainability-linked loans in
                17.73%                                          partnership with ABSA Bank and NORSAD Capital,
                2023: 19.92%                                    demonstrating how competitors can collabourate for a greater
                                                                cause. Additionally, we maintained our commitment to SME
                                                                growth by providing flexible, inclusive financing solutions to
                                                                support their progress.
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