Page 18 - Stanbic Bank IR 2024
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16  LEADERSHIP INSIGHT | Chairman’s Report



            A Bank for the future

            With the second year of our three-year Letsema strategy now behind us,
            we set our sights firmly on the horizon ahead. Our focus remains on
            staying ahead of the curve, seizing new opportunities, and building a bank
            that meets today’s needs while shaping tomorrow’s aspirations. To achieve
            this, we will prioritise:

            „   Defending and strengthening our market position: We will
              proactively identify and capitalise on emerging trends and opportunities,
              ensuring that our bank remains competitive. By leveraging data
              analytics and market insights, we will strategically expand our presence
              in high-growth areas, reinforcing our competitive edge and solidifying
              our position as a market leader.

            „   Attracting and retaining a skilled workforce that will ensure we
              realize our strategic priorities while serving our clients brilliantly:
              Our commitment to talent development will be paramount as we invest
              in comprehensive training programs, foster a culture of continuous
              learning, and create an inclusive work environment that attracts top
              talent. By prioritising employee well-being and career growth, we will
              cultivate a workforce that is motivated, innovative, and dedicated to
              delivering exceptional service to our clients.

            „   Leveraging emerging technologies to tailor our client interactions
              and fast-track growth: We will capitalise on the power of emerging
              technologies such as artificial intelligence to enhance our client
              interactions and streamline our operations. By adopting a customer-
              centric approach, we will provide personalised solutions, seamless
              digital experiences, and real-time support, driving growth and ensuring
              client satisfaction.

            „   Driving inclusive and sustainable economic growth and supporting
              the transformation of our country: Our commitment to social and
              environmental responsibility will guide us as we implement initiatives
              that promote economic inclusion, sustainable development, and
              community empowerment. By partnering with local organisations,
              investing in green technologies, and advocating for equitable policies, we
              will contribute to the transformation of our country and create a positive
              impact on society.


                Gratitude and

                commitment

                I would like to extend my deepest gratitude to our valued
                clients, our Regulators being the Bank of Botswana, and the
                Non-Bank Financial Institutions Regulatory Authority, my
                fellow board members, Standard Bank Group colleagues, the
                Country Leadership Council, and the entire Mighty Blue
                Team for their unwavering support. Special thanks to our
                outgoing board members, Antonio Coutinho, Mohammed
                Ismail, and Rudy De Vet, for their passionate service.
                Gentlemen, I bid you farewell and wish you all the best in
                your future endeavours.

                As we look to the future, our success will be driven by three
                critical pillars: our capable and dedicated employees, digital
                transformation, and the formation of strong collabourations.
                Through these efforts, we aim to create innovative solutions
                and deliver meaningful impact that resonates with our
                stakeholders and the broader community. In alignment with
                our purpose statement, “Botswana is our home. We drive
                her growth.” we remain steadfast in our commitment to the
                nation’s development and prosperity. Together, we will push
                boundaries, embrace change, and forge a legacy of
                excellence.







            Dr Tebogo T.K. Matome
            Chairman of the Board
            Stanbic Bank Botswana
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