Page 6 - Stanbic Bank IR 2024

4 INTRODUCTION | Our Approach To Value Creation

OUR APPROACH TO

VALUE CREATION

Why we exist
Botswana is our home, we drive her growth

Informing our We believe in the transformative power of financial services to uplift lives, strengthen communities, and
thinking drive progress for every Motswana. This commitment is reflected in our Purpose: Botswana is our home,
we drive her growth. This simple statement inspires us to make a tangible, lasting impact on society.
Every day, we have the opportunity to be a catalyst for change, shaping a future where financial
empowerment is within reach for all.

Who we are
Our actions define us. How we show up, how we engage, and how we deliver are critical to fulfilling our
Purpose. Our choices are aligned with the values we live by and reinforced by unwavering principles.

Serving our customers Working in teams
Our Values We put our customers at the heart Collabouration is key to
of everything we do delivering impactful solutions
Constantly raising the bar Growing our people
We strive for excellence, We invest in our people’s
always seeking ways to improve growth and development

Delivering to our stakeholders Respecting each other
We create sustainable value for our clients, We foster an inclusive and
communities, and shareholders supportive environment
Being proactive Upholding the highest standards
We anticipate challenges and Integrity and accountability guide
seize opportunities to drive success all our actions

Our principles are the standards we live by. They define how we make decisions, how we serve our clients,
Our Principles and how we build a culture that sets us apart.

Transform client experience Execute with excellence
We create an environment where We operate with transparency and
every individual feels valued, accountability, ensuring that every
empowered and inspired to bring action we take aligns with our
their best selves to work. Purpose and delivers meaningful
impact.

Our value drivers

Client Employee Risk and Operational Financial Positive
focus engagement conduct excellence outcome impact

We provide We ensure our We do the right We use We allocate our We drive
consistent people feel business, the technology and resources to Botswana’s
excellent client deeply connected right way data to better deliver attractive growth by
and partner to our purpose serve and protect shareholder delivering shared
experiences via and are our clients, returns. value and positive
an expanded empowered and reduce costs and impact
range of recognised. scale our
innovative platforms.
solutions.